Privacy Policy

Privacy Policy for 360 phonedevices Effective Date: August 2, 2026 1. Introduction Welcome to 360 phonedevices ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.360phonedevices.com, purchase our products, utilize our repair services, enroll in 360 Care, or enter into an installment purchase arrangement. 2. Information We Collect We may collect information about you in a variety of ways. The information we may collect includes: Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register on the site, request a repair, or make a purchase. Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) collected when you purchase devices, buy parts, or set up credit sale/installment payment plans. Service and Device Information: Information related to the devices you bring in for repair or cover under our 360 Care warranty policy, including IMEI numbers, device models, passwords/passcodes (strictly for repair diagnostics), and service history. Derivative Data: Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site. 3. How We Use Your Information Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to: Create and manage your account. Process and fulfill orders for devices, appliances, and phone parts. Administer and manage your 360 Care warranty policy. Facilitate and track payments for credit sale and installment purchase arrangements. Perform mobile device diagnostics, repairs, and return your devices securely. Email you regarding your order, repair status, or payment schedule. Respond to product and customer service requests. Improve our website functionality and business operations. 4. Disclosure of Your Information We may share information we have collected about you in certain situations. Your information may be disclosed as follows: By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others. Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service. Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. 5. Security of Your Information We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. 6. Your Privacy Rights Depending on your location, you may have certain rights regarding your personal information, including the right to: Access and receive a copy of the personal data we hold about you. Request the correction of inaccurate or incomplete data. Request the deletion of your personal data, subject to certain legal exceptions (e.g., retaining records for active installment plans or warranty claims). Opt-out of marketing communications.